Design for Services

Discover the transformative power of design in the service industry with Design for Services by Anna Meroni. Published in 2011 by Taylor & Francis Ltd, this insightful hardback spans 298 pages and delves into the vital connection between design and services. Meroni articulates the multifaceted role of design, exploring how it can enhance service delivery and innovation.

This comprehensive title links various models and empirical studies, offering a rich tapestry of knowledge that informs best practices in service design. Through a series of real-world projects, the book illustrates key issues, practices, and theories that define this dynamic discipline. Ideal for professionals and students alike, Design for Services is an essential resource for anyone looking to understand the social aspects of service design and its impact on the industry.