Chatbot Research and Design

Discover the innovative world of chatbots with Chatbot Research and Design by Asbjørn Følstad, published by Springer Nature Switzerland AG in 2020. This insightful volume features 18 meticulously revised full papers selected from 31 submissions, offering a comprehensive exploration of the latest research in chatbot technology.

Organized into key topical sections, the book delves into user and communication studies, user experience and design, and the application of chatbots in collaboration, customer service, and education. With a total of 273 pages, this 2020 edition serves as an essential resource for researchers, designers, and practitioners looking to enhance their understanding of chatbot development and implementation.

Whether you are new to the field or looking to deepen your expertise, Chatbot Research and Design provides valuable insights that will inspire and inform your work.