This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Abusive Customer
Parastā cena
€43,64
Akcijas cena
€43,64
Parastā cena
€44,99
Vienības cena/ izmantojot
Izvēloties šo opciju, tiks atsvaidzināta visa lapa.