Service-Dominant Logic

Pārdošanas cena €38,40 Regulārā cena €49,92

BEZMAKSAS piegāde

Robert F. Lusch

248 psl.

2014 m.

Mīkstais vāks

Svītrkods: 9780521124324

Keenly anticipated primer on the principles and applications of Lusch and Vargo's groundbreaking work, describing the shift from a product-centred view of the firm to a service-led model. Originating in the field of marketing, the foundational premises of SDL have wider implications for the future of the organization of the firm.