• Book cover of: Measuring Service Performance. By: Ralf Lisch

Measuring Service Performance

Ralf Lisch

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Autorius Ralf Lisch
Kalba Anglų k.
Žanras Economics
Leidimo metai 2024 m.
Puslapių skč. 212 psl.
Viršelis Minkštas viršelis
ISBN 9781032836966

Measuring Service Performance

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro

Book cover of: Measuring Service Performance. By: Ralf Lisch

Measuring Service Performance

€45,85
€45,85 €47,74