The Customer Copernicus

The Customer Copernicus

Soft cover2021 year218 pages pp. Delivery 3-4 weeks
€46,01
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About the book

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2, and Sky, this book describes not only how organisations can become more customer-led (which is where most books stop), but how to address the trickiest growth challenges.

AuthorCharlie Dawson
PublisherTaylor & Francis Ltd
Published2021 year
LanguageEnglish
Pages218 pages
FormatSoft cover
ISBN9780367564636

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