Raving Fans!

€15,99
Express sūtījums (2-3 darbdienas)

Kenneth H. Blanchard

Minkštas viršelis

HarperCollins Publishers

Svītrkods: 9780006530695

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

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