Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition
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Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.
Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition