{"product_id":"values-based-service-for-sustainable-business-taylor-francis-ltd-9780415458535-lessons-from-ikea-edvardsson-bo","title":"Values-based Service for Sustainable Business","description":"\u003cp\u003eDiscover the transformative power of values in the world of service industries with \"Values-based Service for Sustainable Business\" by Bo Edvardsson. Published by Taylor \u0026amp; Francis Ltd in 2008, this insightful hardback edition spans 144 pages, delving into the crucial intersection of values and sustainable business practices. Edvardsson expertly explores how instilling a strong values-based culture not only enhances customer satisfaction but also drives long-term success in service companies. This pioneering work emphasizes the essential role that values play in creating a thriving service culture, which ultimately leads to greater customer value. Whether you're a business owner, manager, or student of customer service management, this book offers a solid foundation for understanding the importance of values in fostering sustainable growth. Enhance your knowledge and refine your approach to service management with this essential read.\u003c\/p\u003e","brand":"Edvardsson, Bo","offers":[{"title":"Default Title","offer_id":52224834994518,"sku":"9780415458535","price":200.06,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780415458535.jpg?v=1767738261","url":"https:\/\/www.bookshop.lv\/products\/values-based-service-for-sustainable-business-taylor-francis-ltd-9780415458535-lessons-from-ikea-edvardsson-bo","provider":"Bookshop","version":"1.0","type":"link"}