{"product_id":"designing-service-processes-to-unlock-value-business-expert-press-9781953349262-joy-m-field","title":"Designing Service Processes to Unlock Value","description":"\u003cp\u003eUnlock the potential of service processes with \u003cstrong\u003eDesigning Service Processes to Unlock Value\u003c\/strong\u003e by \u003cstrong\u003eJoy M. Field\u003c\/strong\u003e. Published by Business Expert Press in 2020, this insightful third edition spans 186 pages, guiding readers through the intricacies of designing effective service processes that foster value co-creation between service providers and customers.\u003c\/p\u003e \n\n\u003cp\u003eIn this comprehensive guide, Field explores innovative frameworks and models tailored for all types of service processes, addressing the unique challenges faced in knowledge-intensive service environments. Whether you are a business leader, service designer, or aspiring entrepreneur, this book equips you with the essential tools to enhance service delivery and maximize customer engagement.\u003c\/p\u003e \n\n\u003cp\u003eDiscover how to navigate the expanding landscape of service opportunities and transform your approach to value creation. Elevate your understanding of service design with this essential resource today!\u003c\/p\u003e","brand":"Joy M. Field","offers":[{"title":"Default Title","offer_id":52276304871766,"sku":"9781953349262","price":30.3,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781953349262.jpg?v=1767817107","url":"https:\/\/www.bookshop.lv\/products\/designing-service-processes-to-unlock-value-business-expert-press-9781953349262-joy-m-field","provider":"Bookshop","version":"1.0","type":"link"}